We take care of our guests, therefore it is important for us to continuously adapt the measures to the official guidelines of the Austrian Federal Government and beyond. Now we all have to adhere to rules in our daily togetherness in order to experience beautiful moments together again.
The Austrian hotel contract regulations apply, room cancellations are only valid in writing.
The cancellation notice must be received by us in writing by the above dates and confirmed by us in writing. We recommend that you take out travel cancellation insurance and will be happy to arrange this for you. Please note that in the event of cancellation, any cancellation costs incurred may be offset against the deposit paid.
We recommend that you take out travel cancellation insurance!
Should it not be possible to travel due to renewed quarantine regulations or border closures, no cancellation costs will be incurred and the deposit paid will be credited to your next booking or returned on request.
NEW: Despite pandemic status, insurance cover is available from the European Travel Insurance from 29.5.2020 in the event of contracting Covid-19!
Details of this concession can be found here.
For your orientation, here is a short overview: