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Bergwelt Hotline
St. Anton am Arlberg DeutschEnglish
Summer holiday 2021 Covid info & measures

Summer Holiday 201

Covid-Info & Measures

We take care of our guests, therefore it is important for us to continuously adapt the measures to the official guidelines of the Austrian Federal Government and beyond. Now we all have to adhere to rules in our daily togetherness in order to experience beautiful moments together again.

Cancellation conditions:

The Austrian hotel contract regulations apply, room cancellations are only valid in writing.

  • There are no cancellation fees up to 3 months before arrival.
  • Up to 1 month before arrival we charge 3 days.
  • From 1 month before arrival, in case of late arrival or early departure, the entire1 price of the booked stay will be charged.

The cancellation notice must be received by us in writing by the above dates and confirmed by us in writing. We recommend that you take out travel cancellation insurance and will be happy to arrange this for you. Please note that in the event of cancellation, any cancellation costs incurred may be offset against the deposit paid.
We recommend that you take out travel cancellation insurance!

COVID19

Should it not be possible to travel due to renewed quarantine regulations or border closures, no cancellation costs will be incurred and the deposit paid will be credited to your next booking or returned on request.
NEW: Despite pandemic status, insurance cover is available from the European Travel Insurance from 29.5.2020 in the event of contracting Covid-19!
Details of this concession can be found here.

For your orientation, here is a short overview:

  • Increased cleaning & disinfection intervals contribute to your safety.
  • Our staff and ourselves wear a FFP2 mask.
  • Physically we ask you to keep at least 1,5 m distance. This must be observed in all areas of the hotel.
  • Fresh air is good for you - please support us by opening your room windows more often.
  • A FFP2 Mouth and nose protection should be taken along for activities outside the hotel, e.g. use of the gondola, public transport, excursions etc.
  • Buffets take place in compliance with hygiene regulations (hand disinfection, disposable gloves) and with the necessary distance.
  • Please inform us if you feel ill.
  • If you have any questions, please contact the reception.

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